Policies, privacy & safety
Clear expectations. Informed choices.
This page explains the service boundaries and principles for the pre-launch website. Final payment, cancellation, retention and membership terms will be published before those features are opened.
01 · Service scope
Health & wellness disclaimer
Limitless Stretch & Recovery services are intended for general wellness, mobility and recovery. They do not constitute medical diagnosis or treatment, physiotherapy, massage therapy or another regulated healthcare service unless a specific service is clearly identified as being provided by an appropriately registered professional.
Results vary. No outcome is guaranteed. If you have pain, an injury, a health condition, recent surgery or a concern that may require medical attention, consult an appropriate regulated healthcare professional.
02 · Your control
Ongoing consent
Hands-on assisted stretching is performed only with consent. Before and throughout a session, the coach should explain what is being proposed and invite feedback. You may request an adjustment, change position, reduce intensity, pause or end a session at any time.
Consent to one position or visit does not mean consent to every position or future visit.
03 · Wellness estimates
Movement, body-composition & 3D assessments
Movement observations, posture photographs, BIA body-composition values and 3D body measurements are estimates influenced by testing conditions. They should not be used independently to make medical decisions.
- Hydration, meals, exercise, temperature, clothing and time of day may affect results.
- Repeat assessments are most useful under similar conditions.
- Posture photography and 3D body imaging are optional and require specific consent.
- You may use other services without agreeing to photographs or a 3D avatar.
04 · Screened participation
Cold-water immersion warning
Cold-water immersion involves risks, including cold shock, rapid breathing, dizziness, loss of coordination and cardiovascular stress. It is not appropriate for everyone.
Required health screening and informed consent must be completed before participation. Staff may modify or decline participation when a safety concern is identified, and medical clearance may be required. The planned service will be time-limited, supervised and followed by a structured exit and rewarming process.
Cold recovery will open only after final facility approval and operating protocols are complete.
05 · Sensitive information
Privacy principles
Health-screening answers, measurements, assessment results, posture photographs and 3D body images are sensitive information. Before collection begins, the final privacy notice will identify the organization responsible for the information and explain:
- what information is collected and why;
- who may access it and which service providers process it;
- where it is stored and how it is protected;
- how long it is retained;
- how access, correction or deletion may be requested; and
- how to contact the privacy lead or raise a concern.
Body images or assessment results will not be used in marketing without separate, explicit consent. General email is not the place to send detailed medical or health information; private screening will use an appropriate intake process.
06 · Before payment opens
Booking, cancellation & membership terms
Online checkout is not active on this version of the website. A Purchase button opens contact information and does not process payment, create a contract or confirm an appointment.
Before payments, packs or recurring memberships open, the final terms will clearly disclose:
- price, taxes, service duration and what is included;
- appointment-change, late-arrival and missed-visit rules;
- pack expiry, refunds and transfer rules;
- membership term, renewal, freezing and cancellation; and
- applicable Ontario consumer rights.
07 · Access
Accessibility
Limitless Stretch & Recovery aims to provide information and services in a way that respects dignity, independence, integration and equal opportunity. Contact the team before your visit to discuss mobility, communication or facility-access needs.
For help using this website or to request information in another format, email Shop@Limitlesshealth.club.
08 · Photography
Illustrative images
The stretch coaches, clients, assessment equipment and cold-recovery scenes shown on this website are illustrative. They do not identify current employees, clients, endorsements or promised outcomes.
Pre-launch policy version · Last updated September 30, 2026. Final legal review and service-specific forms are required before public launch and payment processing.
Need clarification?
Ask before your visit.
The team can explain how a policy applies to the service you are considering.